Chief Executive Officer
A proven technology executive with over 30 years experience, Edgecase represents Susanne’s fourth opportunity to lead a SaaS company as CEO. Susanne enjoys building high quality teams and customer relationships. Before joining Edgecase, Susanne served as CEO of PeopleAdmin, a leader in cloud-based talent management solutions. Prior to PeopleAdmin, she served as President and CEO of Nellymoser Inc., a mobile delivery platform, and Chairman and CEO of Webhire Inc., a pioneering talent management solution. Susanne, who also served as Executive in Residence at venture firm SoftBank Capital, previously held the position of Executive Vice President of Sales and Services for Workscape, Inc. She holds a BS in Business Administration from the University of Southern California.
In addition to her role as CEO, Susanne recently served as a director for the Austin Technology Council and chaired the ATC Foundation, which seeks to ignite STEM achievements for Austin youth unlocking their potential and fueling Central Texas’s tech economy. Susanne has also been active in community organizations assisting women leaders, serving as a Director and Chair of the Strategic Planning Committee for The Boston Club and as a member of the Commonwealth Institute.
Chief Data Scientist & Co-Founder
Garrett is a marketing technologist with a knack for helping leading brands create, capture, and deliver value from their digital consumer experiences. He played a key role in developing the big data and analytics initiatives at Bazaarvoice as the Data & Analytics Product Manager. There he led the development of a groundbreaking new tracking methodology for user generated content, allowing clients to understand the financial impact of specific review content on consumer purchasing behavior. As Edgecase’s Chief Data Scientist, Garrett is focused on leveraging machine intelligence to help retailers understand how product data fuels shopper behavior and ecommerce results.
Garrett holds a BS in Computer Science from Stanford University, where his research work in semantic search and human computer interaction (HCI) formed the theoretical basis for the Edgecase solution and architecture, and he has been tapped to speak publicly as an expert on these topics. He has multiple patents pending in the areas of web analytics, data mining, and recommender systems.
VP of Client Services
Matt has spent the past decade building world-class client teams across Digital Agencies, eCommerce and SaaS organizations. He has worked extensively with account management, sales, product, and engineering teams to deliver exceptional client experiences for Fortune 500, and IR 500 clients. Matt most recently led a global Client Services team for Bazaarvoice, where he played an integral part in successfully scaling that team from 30 people to over 130 worldwide, along with establishing a robust professional services business.
As the VP of Client Services, Matt ensures that our clients are set up to experience the full benefit and value of our platform. His teams work to integrate, analyze, and iterate on our solutions to continually improve the ROI we deliver to our clients.
Chief Technology Officer
Cameron Cooper is the CTO of Edgecase, overseeing the development and delivery of Edgecase SaaS solutions, leveraging his experience and vision to ensure functionality, scalability, and integrity of the technology architecture. With a passion for machine learning and innovation, he continues to drive Edgecase towards the leading edge of retail technologies and solutions.
Cameron is a seasoned start-up executive with career spanning more than 15 years. He has experience building innovative cloud-based enterprise solutions for multiple verticals and leading product development from initial vision to commercialization. Cameron holds a BS in Electrical and Computer Engineering from The Ohio State University.
VP of Product
Troy brings more than 20 years of experience building product and development strategies for growing technology companies. He has been instrumental in the product strategy and business development efforts at several SaaS platform companies including Bloomfire, PeopleAdmin, MessageOne and EnvoyWorldwide. His experience delivering industry-leading solutions has traversed the globe in many enterprise, higher education and government client environments.
As VP of Product, Troy is responsible for the company’s product strategy and long-term planning of new capabilities that drive increasing value for both Edgecase and their clients. In his role, Troy will oversee platform and product design, product marketing and contribute on go-to-market efforts. Troy holds a B.S. degree in Business Administration and Management from Westfield State University.